Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

We deliver across Pakistan through trusted courier services.

Estimated Delivery Times:

  • Major Cities: 2–5 business days

  • Other Cities & Remote Areas: 3–7 business days

Delivery times may vary during public holidays, sales events, or due to unforeseen courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order value.

  • Free shipping may be offered on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking details (where available) so you can monitor your shipment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) service across most locations in Pakistan. Please ensure that the provided contact number is active and reachable for delivery confirmation.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to weather conditions, courier issues, public holidays, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. In Shop Express is not responsible for delays or failed deliveries caused by incorrect addresses or contact details.

Damaged or Lost Shipments

If your order arrives damaged or if you believe your package has been lost during transit, please contact us immediately at:

Email: fahadismil466@gmail.com

We will work with the courier company to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please contact:

Email: fahadismil466@gmail.com

Thank you for shopping with In Shop Express.